Novosys Pte Ltd, Singapore (Novosys)

CaseTrust Consultancy

CaseTrust Consultancy

CaseTrust Consultancy:

CaseTrust Consultancy: CaseTrust is a certification and accreditation scheme in Singapore that aims to enhance consumer confidence and protect consumers interests by setting standards for businesses.

CaseTrust accreditation is typically awarded to businesses that meet specific criteria related to transparency, fairness, and customer-centric practices. Contact us for more information.

Various CaseTrust accreditation has been created for different business fields to target the unique circumstances that consumers may encounter.

  • E-business
  • Motoring
  • Spa and wellness
  • Renovation
  • Jewellery
  • Storefront
  • Direct selling business


  • Boosts a business’s credibility, signalling to consumers that it has met specific standards and is committed to ethical practices, thereby building trust.
  • Provides recognition within the marketplace, leading to increased visibility, positive publicity, and acknowledgment as a trustworthy and reliable business.
  • Provides robust systems to address customer concerns, reducing the risk of legal issues. Accreditation also ensures compliance with regulatory and industry standards.

How Novosys Can assist

  • Review existing processes, documentation, and practices to identify areas that may need improvement.
  • Providing support in the development and documentation of policies, procedures, and processes necessary for CaseTrust accreditation.
  • Assisting in the implementation of recommended changes and improvements to meet CaseTrust standards.

Process Flow


Our consultant will contact you to gather information about your organization to understand your company needs and ISO standard requirements.

Gap Analysis and Planning

Assess your organization’s current practices and identify gaps. Develop a plan to address the gaps and achieve ISO compliance.

Documentation and Implementation

Develop necessary documentation, policies, and procedures. Implement the changes and new processes within your organization.

Internal Audits

Conduct internal audits to assess the effectiveness of the implemented ISO management system and identify areas for improvement.


Contact us to know more information about this consultancy service:

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